Candle Care

At Sussex Special your satisfaction is foremost in our minds when handmaking our boutique candles. Many hours have gone into designing the candles, to ensure that you receive a product that you will absolutely love and enjoy as much as we do. We are proud of our craft and to get the most out of our candles we have put together a few helpful tips. 

  • The first burn of the candle should be long enough (about an hour or so) for the entire top layer of wax to liquefy to the side of the container, this helps prevent tunnelling and creates an even burn.

  • Refrain from burning candles longer than 3 hours at a time, and never burn a candle when there is less than 20 mm of wax at the base.

  • Continuing to burn the candle beyond 3 hours is a safety hazard and will reduce your candle life.

  • Always trim your wick to about 5 mm, 1/4“ before each burn for to avoid smoking and overheating.

  • Never leave a burning candle unattended.

  • Keep out of reach of children, pets and any flammable materials.

  • Burn on a fire-heat resistant surface in a drought-free space.

  • Always protect the surface on which the candle sits.

  • Dark smoke after some hours burning means the wick is too long, extinguish the candle, trim the excess wick and let it cool before re-lighting.

  • Extinguish your candle with the lid and stop it from burning when the melt pool reaches 2 cm.
    Once the candle is cool you might relight it again. 

  • Once the flame is extinguished make sure the wick is upright and centred. If the wick is not centred, the flame might get too close to the container and darken it or worse, blast the glass.

  • Do not allow foreign objects to fall into the wax pool, if an enlarged or second flame occurs, extinguish the candle immediately.

  • Avoid touching the container of a burning candle. Candle container will be hot after burning, so allow the wax to cool completely before handling.

  • Respect the labels or symbols that are attached to the candles.

  • Your burn rate and candle characteristics might be different depending on the temperature of the room you burn it in.

  • White spots, sink holes and craters are normal for soy wax and do not affect the burn.

  • Sometimes, due to temperature fluctuations, the soy wax may shrink away from the glass container and appear to have 'wet spots' between the wax and the jar body. These will typically disappear after leaving the candle in a warm environment and do not affect the candle's function.

  • Natural wax candles burn slower and are more temperature sensitive than paraffin candles.

  • WARNING A wick-burning against the glass may result in the blasting of the glass, STOP using when 20 mm of wax remains.

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